RETURN POLICY
Refund Policy
At Glam If You, customer satisfaction is our top priority. We want you to love every piece you receive. If you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, items must meet the following conditions:
- Items must be unused, unworn, and in their original condition
Items must include original packaging and tags
Items must be free of any signs of wear, damage, washing, or alterations
For hygiene reasons, worn lingerie, underwear, and intimate products cannot be returned or exchanged.
Non-Returnable Items
The following items are not eligible for returns:
- Worn or washed lingerie and underwear
Items without original packaging or tags
Sale items or clearance products (unless defective)
Gift cards
Return Process
To start a return, please contact our customer service team at support@glamifyou.com with your order number and reason for the return.
Once your return request is approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you of the refund status.
If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or payment provider may require additional processing time.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the item and your order details. We will review the issue and provide a suitable solution.
Order Cancellations
Orders can only be canceled within 24 hours after purchase. After this time, orders may have already entered processing and cannot be canceled.
Non-Returnable Items
Items marked as final sale, personalized goods, or hygiene products cannot be returned.
Return Address
Returned items should be sent to the following address:
4565 East Carson Street, Long Beach,California,United States,90808
Contact Us
If you have any questions about our Refund Policy, please contact us:
Email:support@glamifyou.com
Thank you for choosing Glam If You. We appreciate your trust and support.